EN·DE·FR·ES
Équipe de conseil WorldITCOE · UK · EMEA · ANZ · NAM

Des conseillers nommés. Un seul fil responsable.

Conseil senior en transformation SAP, AMS, décommissionnement et intégration — livré par des personnes qui ont dirigé les programmes, pas simplement revendu. Rencontrez l'équipe avec laquelle vous travaillerez réellement.

Conseillers SAP seniors — pas de juniors en première ligne
Couverture régionale : UK, EMEA, ANZ, NAM
Indépendant — nous conseillons, nous ne faisons pas de body-shopping

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What our advisors work on

Where WorldITCOE leans in.

WorldITCOE is a small, senior advisory bench — supplemented by named partner leads where deep specialisation matters. Six focus areas, each with an accountable owner.

Phase-0 readiness

Independent Phase-0 diagnostics. Cost, risk, and readiness before mobilization. Led by Judith (ANZ) and Sana (NAM).

SAP transformation & S/4HANA

S/4HANA planning, IS-Oil transformation, and clean-core architecture. Led by Richard FitzHarris (NAM) with 20+ years across upstream, midstream, downstream.

AMS operating-model reset

Smart-cost SAP AMS operating model — senior-only pool, warranty on fixes, no idle-time billing. Delivery partner: Elliott Moss Consulting.

Decommissioning & Signavio

SAP decommissioning, data archiving, and Signavio process advisory. Led by Jon Walsh (Blackdog Cloud UK).

Observability & IT ops (EMEA)

EMEA advisory across observability, IT ops, and monitoring. Led by Michael Wenn (AMASOL).

Autonomous SAP operations

SAP + Digitate ignio alliance for autonomous IT operations. Led by Peter Chamberlin (Director of Alliances, Digitate).

Named advisors

The people you will actually work with.

No juniors on the front line. No swap-outs mid-engagement. Every WorldITCOE program has a named regional advisor as the single accountable thread from Phase-0 through delivery oversight.

RF
Richard James FitzHarris
SAP IS-Oil Architect · Business Development (NAM)

Senior SAP IS-Oil Consultant and Architect with 9+ years of SAP IS-Oil experience and 20+ years across Oil & Gas. Covers upstream, midstream, and downstream: Hydrocarbon Accounting, Nomination & Ticketing, TSW (Trader's and Scheduler's Workbench), ETRM/CTRM integration (OpenLink, Allegro, RightAngle).

Notable programs: $40M SAP S/4HANA IS-Oil transformation as Lead Architect; global downstream enablement across Shell, Chevron, TotalEnergies; ETRM integration for large-scale energy traders. BS ChemEng (Pittsburgh), MBA International Finance (Jack Welch Institute).

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JO
Judith O'Callaghan
ANZ Regional Lead

Regional advisory lead for Australia & New Zealand. Anchors Phase-0 engagements across ANZ SAP customers — from mid-market to enterprise — with a focus on transformation readiness, business alignment, and independent board-ready diagnostics.

Coverage: Phase-0 diagnostics, S/4HANA readiness, business case articulation, and stakeholder alignment for ANZ SAP transformation programs.

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SA
Sana Asher
NAM Regional Lead · Author, The S/4HANA Playbook

Regional advisory lead for North America. Author of The S/4HANA Playbook: How to lead your SAP Transformations with Grace, Grit and Gravity. Focused on the pre-mobilization decisions that determine whether transformation succeeds or fails.

Coverage: NAM Phase-0 advisory, S/4HANA program leadership, transformation OCM, and CIO/CFO alignment for SAP programs.

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MW
Michael Wenn
EMEA Lead · AMASOL

EMEA advisory lead in partnership with AMASOL — specialist consultancy for IT observability, service management, and enterprise monitoring. Brings the operational-observability perspective to SAP transformation, integration, and Net-Zero OPEX programs.

Coverage: EMEA advisory across observability, ITSM/ITOM, integration monitoring, and SAP operational readiness.

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JW
Jon Walsh
SAP Decommissioning & Signavio · Blackdog Cloud UK

UK-based specialist in SAP decommissioning, data archiving, and Signavio process advisory. Brings deep experience in shrinking SAP database footprints (30–50% storage reduction is a credible range), retiring legacy systems safely, and using Signavio to surface where SAP cost actually lives — process by process.

Coverage: SAP decommissioning, ILM & archiving strategy, Signavio process mining, and Net-Zero OPEX storage plays.

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PC
Peter Chamberlin
Director of Alliances · Digitate

Partner-facing alliance leader at Digitate, the enterprise autonomous-operations software vendor behind ignio. Anchors the SAP × Digitate ignio joint value story: SAP-aware automation for ticket triage, health monitoring, closed-loop remediation, and lights-out operations.

Coverage: Global alliances for autonomous IT operations, SAP AMS automation, and ignio-enabled ticket reduction.

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SK
Sanketh Kandlikar
Director, SlashnSAP · WorldITCOE Advisor

Director at SlashnSAP and strategic advisor to WorldITCOE. Runs the WorldITCOE demand engine, partner ecosystem, and campaign playbook — and hosts the executive podcast series on SAP transformation, AMS reset, and Net-Zero OPEX.

Coverage: WorldITCOE positioning & GTM, partner ecosystem, campaign strategy, and executive podcast.

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FE
Frederick Etse
HubSpot Marketing Ops · Demand Engine

Owns HubSpot marketing operations for WorldITCOE. Runs the CRM, Sales Sequences, contact database hygiene, domain warm-up, and the 100/week outbound cadence — the operating engine that keeps every advisor engagement measurable.

Coverage: HubSpot CRM & Sales Sequences, deliverability, lead routing, and campaign instrumentation.

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Partner ecosystem: Elliott Moss Consulting (SAP AMS delivery), TEKSKILLS (SI & co-IP delivery), Digitate (autonomous SAP operations), AMASOL (EMEA observability), Blackdog Cloud (SAP decommissioning & Signavio), RDB Concepts.

Partner delivery leads

The bench that runs the engagements.

SP
Srinivas Panchakarla
SAP AMS Delivery Lead · Elliott Moss Consulting

Runs the SAP AMS delivery bench for the WorldITCOE × Elliott Moss Consulting partnership. Anchors the smart-cost AMS operating model — senior-only shared pool, warranty on fixes, SLA transparency — for mid-market SAP customers moving off big-vendor waste.

Coverage: SAP AMS operating model, senior functional/technical/SOX-relevant ticket delivery, and AMS SLA governance across EMEA and India.

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Hear the team think out loud

Executive podcast series

Hosted by Sanketh Kandlikar. Subscribe: @SankethKandlikar

Series 01 — Phase 0, AMS & Net-Zero OPEX

Series 02 — Phase 0 to AMS Evolution

Series 03 — AMS & Cost Optimization

FAQ

Questions we get about the team

The named regional advisor for your geography is the accountable thread for the engagement — Judith (ANZ), Sana (NAM), Richard (NAM, IS-Oil), or Michael (EMEA). Not a junior team you meet in the SOW and never again.

Some are on the WorldITCOE bench directly. Others operate through their own firms (Digitate, AMASOL, Blackdog Cloud, SlashnSAP) and lead engagements with us under named-partner terms. Either way, the advisor you meet is the advisor who runs your program — that's the commitment.

Not on the front line. Where analyst support is needed, it comes through our SI/co-IP partners (TEKSKILLS, Elliott Moss Consulting) with senior WorldITCOE oversight. The premise of the firm is senior advisory, not body-shopping.

Each partner brings a deep vertical: Elliott Moss Consulting for SAP AMS delivery, Digitate for autonomous SAP operations, AMASOL for EMEA observability, Blackdog Cloud for SAP decommissioning & Signavio, TEKSKILLS for SI/co-IP execution. WorldITCOE is the prime advisor across every engagement.

Yes, and often you should. A Net-Zero OPEX engagement typically touches Phase-0 diagnostics (Judith or Sana), decommissioning & Signavio (Jon), and observability (Michael). We coordinate the bench so you get one integrated view, not four vendors.

Book a 20-minute call using the form above. Tell us the region, the SAP challenge, and the timeline. We'll route the call to the right named advisor — often the same day.

Talk to an advisor — no pitch, just clarity.

Book a 20-minute call with the regional advisor closest to your program. Phase-0 readiness, AMS reset, decommissioning, or Net-Zero OPEX — we'll be direct about whether we're the right fit.

Book a 20-min advisor call